1. Getting Started

Welcome to the future of app development! In this tutorial, we’ll show you how to build a Service Desk app through PrimeApps Studio. The goal is to create an app that allows complete management of various helpdesk requests from your customers such as HW issues, network problems and software related inquiries. The requests will be handled by your technicians with all the relevant approval processes and sophisticated workflows kicking in when necessary.

We estimate this exercise to take around 3 hours. After the tutorial is complete, you’ll have a brand-new app packed with powerful features such as:

  • A fully-functioning user interface accessible from any web browser.
  • Modules for with comprehensive views and filters for interacting with data.
  • Advanced data import/export from spreadsheets to simplify data entry.
  • Rock-solid authorization and authentication with profile and role-based security options.
  • Powerful templates for generating custom outputs for print format
  • Approval processes and workflows for various use cases
  • Rich visual reports that can be customized for individual users
  • And many more!

Our goal is to let you build your own app with step-by-step directions, while providing you an idea of PrimeApps features and its app development methodology. It’s important to follow each step carefully as they depend on each other. Just have a cup of coffee and spend 3 hours of your time today on PrimeApps Studio. You’ll be amazed with what you will accomplish at the end.

Let’s get started!