3. Creating Service Desk app

Objective :
In this step, we’ll simply create the initial version of the Service Desk app.
Time: 5 mins

After signing in to your account:

  1. 1. On the left-hand menu, go to Your Org Apps
  2. 2. Click on Create New App
  3. 3. Click on Create from Scratch
  4. 4. A menu opens up on the right hand side. Type in the following:
    • a. Name: Service Desk
    • b. Identifer: Pick the default given one. If it’s not available, choose an alternate identifier.
  5. 5. Click Save.

The initial version of your app is created. Congrats! Now let’s tailor it to service desk requirements.