Privacy-sensitive details or personal data are processed via PrimeApps online service. In doing so, we make a distinction between the personal data processed via our website, to which this privacy and cookie statement applies, and the personal data processed via the apps. For the processing of personal data processed via apps, we refer you to the relevant app provider.
PrimeApps considers it very important to process personal data with due care, in accordance with ISO 27001 requirements. Consequently, we process and secure personal data carefully
During the processing we conform to the requirements of the applicable data protection legislation. This means that we:
PrimeApps is the party responsible for all data processing. In this privacy statement, we will explain which personal data we collect and for which purposes. We recommend that you read it carefully.
We keep statistics on the use of our service. These statistics help us to, for example, only show you information that is relevant to you. We may combine personal data to get to know more about you. We will of course respect your privacy at all times. If you do not want us to collect these statistics, please let us know.
For this purpose, we collect your name and address details, phone number, IP address and email address. We store this information for one year, based on your consent.
You can use our contact form to ask questions or make any request.
For this purpose, we use your name, IP address, email address, phone number and physical address details. We do this on the basis of your consent. We store this information until we are sure that you are satisfied with our response, and for three months thereafter. This way we can easily access the information in case you have any follow-up questions. It also allows us to train our customer service to improve even more.
We have a newsletter to inform those interested of our products and/or services. Each newsletter contains a link with which to unsubscribe from our newsletter. You can also use your account and/or PrimeApps portal to unsubscribe.
Your e-mail address is added to the list of subscribers, only with your permission. We store this information for three months after you have cancelled your subscription.
Within our portal, you can access a management environment where you can set, specify and change settings.
For this purpose, we use your name, email address, IP address, physical address and phone number. We store this information until our services to you have ended.
In order to use PrimeApps, you must register first. After registration, we store the personal data you provided via the user name you selected. We will retain this data so that you do not have to re-enter it every time you visit our website, in order to contact you in connection with the execution of the agreement, invoicing and payment, and to provide an overview of the products and services you have purchased from us.
For this purpose, we use your IP address, name, physical address, email address and phone number. We do this on the basis of your consent. We store this information until you close your account.
We will not furnish third parties with the data linked to your user name unless such is required within the context of the execution of the agreement that you conclude with us, or if it is required by law. In the event that fraud or abuse of our website is suspected, we may submit personal data to the relevent authorities.
Other than the advertisements on the website, we can inform you about new products or services:
You can object at any time against this promotional communication. Every e-mail contains a cancellation link. You can block us or use the cancellation option. You can inform us when we call you. You can inform us through your account and/or through PrimeApps portal.
Our service shows generic advertisements. We do not collect personal data for this purpose, so we cannot know whether you like these or not.
Your data are expressly not provided to third parties. Our website features social media buttons. These buttons are used by the providers of these services to collect your personal data.
We keep statistics on the use of our service
This privacy statement does not apply to websites of third parties associated with this website via links. We cannot guarantee that these third parties process your personal details in a reliable or safe manner. We recommend reviewing the privacy statements of these websites before using them.
The first time you visit our service, we will show you a notification explaining our cookies. If you keep using our service, we assume that you do not object to these cookies.
We made arrangements with other parties who place cookies through our website. Nevertheless, we cannot fully control what they are doing with their cookies, so please read their privacy statements as well.
We use Google Analytics to track visitors on our website and to get reports about how visitors use the website. We accepted the data processing agreement from Google. We don’t allow Google to use information obtained by Analytics for other Google services, and we anonymize the IP-adresses.
We take security measures to reduce misuse of and unauthorised access to personal data. We take the following measures in particular:
We reserve the right to modify this statement. We recommend that you consult this statement on a regular basis, so that you remain informed of any changes.
Please note that you must always make clear who you are, so that we can ensure that we do not modify or remove the data of the wrong person.
If you think that we are not helping you in the right way, you have the right to lodge a complaint.PrimeApps